Over the last 5 years, we have serviced the I.T requirements of a wide array of companies. Our client base is varied, from stockbrokers to retail stores and from merchant bankers to property developers. The things we have learned over this period are that most SME owners and mangers need to have control of the business. They need to be informed so as to make their decisions.

I.T people and consulting companies have in the past, and still now, provide limited knowledge and understanding of their clients needs.

Applied Network Solutions are different.

Other I.T companies base their support contracts on hours. That is, you the client purchase a block of hours, say 20, 50 or 100. Then consume the hours during the following weeks or months depending on what level of service is required at the time.
The I.T Company determines when and how much of the hours were consumed and deducts the hours based on several factors. This may include minimum charge-out and level of expertise. Basically, they gain control of what you spend on I.T not you.

We at applied network solutions have discovered that you know the level of service you require. You have a history of what it takes to maintain your computer environment and can quantify this. Therefore, we have a different approach. We do not sell blocks of hours to our clients. Firstly, we establish an understanding of their systems and for each client we tailor a support agreement that you the client requires.

It’s that simple.

This has absolute benefits in realising I.T strategy and achieving goals in your I.T platform. It eliminates the unknown amounts of hours and gives you an annual I.T budget to maintain your computer systems. There are no surprises. You are fully aware of the level of service and what it entitles you to receive. We will review the agreement with you on a term that is determined by you. We do not have restrictions and are flexible in our approach.

Our goal is to provide invisible computer environments that work for you. Computer systems that tick away, and that do not impede your business.